Privacy Policy

Last updated: May 11, 2026

Introduction

This Privacy Policy explains how fuzzy-competence ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or request our services, we may collect:

• Name and contact details (email address)
• Service preferences and selections
• Financial information you choose to share during consultations
• Communication history with our team

Automatically Collected Information

We may automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and deliver the financial planning services you request
• Respond to your enquiries and communicate with you
• Improve our website and services
• Send you relevant information about our services (only with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Contractual necessity to provide services you've requested
• Legitimate interests in operating and improving our business
• Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website (subject to confidentiality agreements)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance user experience. For detailed information about our use of cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]
Address: 42 Kingsway, London WC2B 6EX, United Kingdom